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Positive Activities for Young People Team Leader, Luton Borough Council
Food Safety Consultancy
Say What You Do, Do What You Say
Say What You Do, Do What You Say is an old allege for those that create quality systems which applies equally to writing HACCP procedures. In the words of Aleksandr, founder of comparethemeerkat.com, “Simples”
Apparently not, I have lost count the number of times inspecting food premises or reading enforcement officer letters I have used or come across the following contravention in multi-outlet food business:
You have put in place a Food Safety Management Procedure, with adequate documentation however; staff were not carrying out the identified controls at critical points. In particular at the time of the visit it was noted that:
(Several examples listed)
In order to comply with Regulation (EC) 852/2004 Article 5 paragraph 2 (d) you must ensure that staff are properly trained and are aware of the controls they need to carry out. Staff must also be supervised and checked as necessary, so you are sure that all controls that are critical to food safety are being properly implemented and maintained.
This has to be one of the worst non-compliances a food business can receive, they have worked hard to create a food management system, they have trained their staff in the system, but they are failing to follow the controls laid down in the HACCP plan and prerequisite programme. In other words they have done everything right but failed to develop a good food safety culture within the business, a culture where staff choose to follow procedures because they respect themselves and the customers.
Where can you turn, more training? All food safety training organisations are able to deliver foundation courses offered by accrediting bodies such as the CIEH, RSPH and Highfield. However, very few training providers have practitioners who can conduct effect remedial training required to develop a positive food safety culture.
Situations like this are ideally suited to RSA's practitioners who are able to work with your line managers or designated representatives to create appropriate coaching/mentoring programmes based on a review of an individual or team deficiencies and on a careful analysis of the root cause of the deficiencies.
Our coaching/mentoring programmes are ideally suited to a business being scrutinised by enforcement officers or when teams are having difficulty following HACCP standards and procedures introduced by a business.
If you would like more information on remedial coaching/mentoring, ring Carol and Kae on 01933 626444, tell them you are following Tony's tweets and be entered into a prize draw for a box of quality chocolates.
Anthony Bowmer, January 2012
RSA Food Safety Consultancy services include:
The benefits of using a Food Safety Consultant from RSA include:
- Improvement in standards of cleanliness, food hygiene and safety
- Peace of mind knowing that you are compliant with Food safety legislation
- Development of a food safety culture from all employees pulling in the same direction
- Well trained and competent staff means less management and supervision is required
- Less food wastage and problems with food pests
- Reduction in complaints
- Less risk of giving people food poisoning
- Higher star ratings from the Local Authority inspections
- Having a “Due-Diligence” defence should the need arise
For a full description of the services we offer to help you achieve the standards that you require, contact us now or speak to our friendly and knowledgeable staff.
Why use RSA for Food Safety?
RSA Food Safety has been operating since 1997, providing food safety advice to businesses of all types and sizes, from large hotels to small coffee shops and from food manufacturers to cruise ships. We are experienced across all sectors. We only use fully qualified and experienced Environmental Health Practitioners and Food Safety Consultants to provide you with the best advice available. In addition, because our services are tailored to exactly match what you require, we ensure that we are as cost-effective as possible.
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